Ticket line: 0845 6050255

FAQ's

WHERE DO I COLLECT MY TICKET?

If you opted to collect your ticket from the box office, it is reccomended that you collect the ticket on the night as you arrive for the event. Simply reference the name under which the ticket was booked, or bring along the email confirmation (either by phone or print out).

If for any reason you need to collect your ticket prior to the event, call 08456050255 or email louis.thetunnels@outlook.com to arrange a suitable time for collection.

CAN I GET A TICKET ON THE DOOR?

Tickets can be bought on the day of the show unless the event has been listed as SOLD OUT.  Tickets bought on the day of the show will generally be sold at £2 a ticket more than the advanced price, however this is at the discretion of the event promoter.

 

WHERE IS MY TICKET PURCHASE CONFIRMATION?

If you purchase a ticket from our website you will be sent a confirmation email. if there is no confirmation in your inbox. Pease check your junk/spam email settings or check with your mail provider that our email has not been blocked at source.

If for any reason the email did not reach you, call 08456050255 or email louis.thetunnels@outlook.com and we can check our end if the order has been placed.

 

WHAT TIME WILL THE BAND BE ON?

Stage times for each show are different and for this reason stage times cannot be specified prior to the soundcheck which takes place 2-3 hours before the event.

It is also worth noting that entry to the venue will NOT be permitted after 11pm.

We suggest you arrive at the venue no later than 9pm.

 

IS THERE ANY VENUE PARKING?

There is ample parking outside the venue. To be guaranteed a space, please head to www.yourparkingspace.co.uk to book. Parking prices range from £4 - £7.

 

Please be aware that overnight parking is not permitted as the parking bays belong to permitt holders during the day, and your vehicle may be clamped in such an event.

 

CAN I BOOK THE VENUE FOR A PARTY?

The venue is available for private hire, both personal and corporate. Pelase contact the events team on 0117 929 0108 or email: sales@thetunnelsbristol.co.uk for more information.